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Business Office Administration

Course Descriptions

BOA 100: Keyboarding 1-0-1
This keyboarding course is designed to help students develop speed and accuracy by learning the touch operation of alphanumeric/keyboard characters. Emphasis is placed on mastery of the keyboard with desirable keyboarding techniques and development of speed and accuracy. Keyboarding is the foundation for developing entry-level skills for business careers. Successful completion of this course is defined by instructor assessed attainment of basic touch keyboarding skills. Corequisite: BOA108 for AAS Business Office Administration and 32-Credit Hour Business Office Administration Certificate majors.

BOA 106: Introduction to Business Office Administration 1-0-1
This course provides students with an introduction to the Business Office Administration program and an incoming assessment of student skills using the Office Proficiency Assessment and Certification (OPAC) software. Students will learn basic computer and learning concepts to support their college and career pursuits. Corequisite: BOA 108 for AAS Business Office Administration majors.

BOA 108: Word Processing Concepts Using Microsoft Word 3-0-3
This course is a beginning course for Business Office Administration majors. Word processing concepts will be taught using Microsoft Word. Students will learn to format business letters, memos, reports, tables and graphics. Corequisite: BOA 100 for AAS Business Office Administration majors and 32-Credit Hour Certificate majors ; BOA106 for AAS Business Office Administration majors.

BOA 120: Customer Services 3-0-3
This course provides a hands-on approach to teaching the critical skills necessary for providing customer service in today’s professional environment. Data entry skills, telephone skills, and face-to-face customer service skills will be covered. Prerequisite: Touch keyboarding skills are required. (SP)

BOA 140: Personal Information Management Using Microsoft Outlook .5-1-1
This course provides a study of Microsoft Outlook software as an e-mail client and a personal information manager for calendars, contacts, meetings, and tasks. This course also prepares students to take the Microsoft Certification Exam for Outlook. Prerequisite: Touch keyboarding skills required. (SP)

BOA 151: Records Management 3-0-3
This course is a study of the principles and methods of filing systems and the development of management aspects of records control. Prerequisite: Touch keyboarding skills are required. (SP)

BOA 152: Business Math/Electronic Calculations 3-0-3
Business math applications and calculator skills are studied and practiced as they relate to accounting, finance, management, economics, and retailing. Students are introduced to solving problems using a computerized spreadsheet. Prerequisite: Eligible placement score, grade of “C” or higher in MTH010 or successful completion of the appropriate module in the Computer Assisted Pre-Algebra sequence.

BOA 165: Presentation Skills Using Microsoft Power Point 3-0-3
Students will learn basic and advanced presentation software skills needed in the professional environment and to obtain Microsoft Power Point Certification. Topics to be covered include creating simple to complex slides, applying office themes, transitions and custom animation effects, inserting sound, music and video files, and creating a self-running slideshow. Students will also develop a professional business presentation to be delivered to the class. Successful completion of BOA 165 prepares students to take the Microsoft Power Point Certification Exam. (FA)

BOA 181: Business Terminology 3-0-3
This course involves a study of business and legal terminology as it relates to employment in business-related settings. Topics covered include real property and agency law, establishment of business organizations, with the emphasis on corporations, partnerships, and bankruptcy. The legal process will be examined to instill a broad understanding of legal terminology and how it affects the world of business. Ethics and preparation to communicate effectively in a legal and/or business environment will be emphasized. (FA) Note: Prior to fall 2014, this course was listed as BOE 181.

BOA 261: Spreadsheet Applications Using Microsoft Excel 3-0-3
This course is designed to teach spreadsheet skills needed in the professional environment and to obtain Microsoft Excel Certification. Students will edit and format data, construct simple to complex formulas and functions, interpret charts and utilize database features such as filters, subtotals and sorting. Other topics to be covered will include manipulation of Pivot Tables, linking and embedding worksheets, summarizing data, developing validation rules, and writing macros. Successful completion of BOA 261 prepares students to take the Microsoft Excel Certification Exam. (FA)

BOA 263: Business Software Applications 3-0-3
This course provides instruction and competency-based performance in an integrated program of a word processor, database, spreadsheet, and presentation. Touch keyboarding ability is required. (SP)

BOA 264: Database Management Using Microsoft Access 3-0-3
This course is designed to teach database skills needed in the professional environment and to obtain Microsoft Access Certification. Topics to be covered include creating relational databases with multiple tables, writing queries such as cross tab, append, delete and update, enforcing referential integrity, creating simple and complex forms and reports, and developing a switchboard. Successful completion of BOA 264 prepares students to take the Microsoft Access Certification Exam. (SP)

BOA 266: Advanced Word Processing Using Microsoft Word 3-0-3
This course teaches advanced word processing skills needed in the professional environment and to obtain Microsoft Word Certification. The course includes styles, table of contents, indexes, master documents, section breaks and complex header and footer usage, advanced mail merge features, online forms, and collaboration techniques. A desktop publishing unit is also embedded to integrate the use of word processing and graphics to design and produce professional looking publications. Successful completion of BOA 266 prepares students to take the Microsoft Word Certification Exam. Prerequisite or corequisite: BOA108 or instructor approval. (SP)

BOA 292: Business Office Administration Capstone 3-0-3
Business Office Administration Capstone The purpose of this capstone course are to train the student in general office procedures, encourage professional behavior, demonstrate the ability to effectively work in a team situation, and develop decision-making abilities. Students will complete an outgoing assessment of student skills using the Office Proficiency Assessment and Certification (OPAC) software and complete an employment portfolio as a final project. Prerequisites: BOA106, BOA165, BOA261, BOA266. Pre - or corequisites: BOA 264.

BOA 295: Business Office Administration Internship 0-(6-18)-(2-6)
This course is designed to provide students real-life work experiences through on-thejob training with a field-related cooperating employer in the student’s declared major. Students will be supervised by the business/industry sponsor and report to the Director of Career and Technical Programs or assigned faculty member. The position may be paid or unpaid. Students must complete a minimum of 45 contact hours per credit hour per semester. Course is variable credits and may be repeated for up to six credit hours. Prerequisites: SKL 240, minimum of 30 credit hours, with at least 18 credits of core classes in the program area, 2.50 GPA, and/or approval from the Dean of Career and Technical Education or the Director of Career and Technical Programs.

BOA 299: Special Studies in Business Office Administration (1 to 6)-0-(1 to 6)
This course will consist of specialized study in areas of the department, which are not covered in-depth in courses already offered. Students may take no more than 6 credit hours of special studies in any one discipline. (IN)